Online | Anytime
This course gives an essential understanding of the tools for analysis and improvement of material and information flow. The various uses of Value Stream Mapping (VSM) will be described. Participants will learn to map material flow through the supply chain, production, and warehousing to eliminate bottlenecks and reduce inventory costs. By mapping Information flow will they will learn how to increase ease, accuracy, and speed of the order process from customer contact to the production handoff. Finally, we will depict the customer experience and improve both communication and the quality of time spent doing business with your company.
Participants will gain the resources and experience to reduce most processes to a timeline for clarity of improvement targets and goals.
Who should attend: This course is truly for anyone in the business, but Sales managers, customer service managers, quality professionals, and production leadership must know how to use this tool.
Note: You must have an account with AICC in order to register. When you click the above "Register Now" page, it will give you the opportunity to find and log into your account, or find it. If you have never purchased a product from AICC and never registered for an event, then you can create an account for yourself.