FORMER AMAZON EXECUTIVE & EXPERT ON DIGITAL DISRUPTION
John Rossman is a former Amazon Executive, Author, and Expert on Digital Disruption. He is most known for launching and scaling the Amazon Marketplace business which now accounts for over 50% of all Amazon units sold and shipped. While at Amazon he also served as Director of Enterprise Services at Amazon.com, where he managed worldwide services to enterprise clients such as Target.com, Toys R Us, Sears, Marks and Spencer, and the National Basketball Association (NBA).
Since leaving Amazon he has advised clients across most industry verticals on digital strategy, operations and culture at Alvarez and Marsal, a leading performance improvement firm.
John is the author of “The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company” and is an expert in Digital Innovation. He helps clients build and execute innovative business models. His new book, “The Amazon Way on IoT:10 Lessons Every Leader Should Learn from Amazon’s Internet of Things Strategy”, was released in October 2017.
*KEYNOTE PRESENTATION TOPIC: DIGITAL DISRUPTION (MON, APRIL 16).
RETAIL & CONSUMER FUTURIST
Doug Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of the world’s best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, BMW, Citibank, and Intel. Doug is also listed as one of retail’s top global influencers by Vend.com.
Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains.
Doug is the author of two groundbreaking books: The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Re-engineering Retail: The Future of Selling in a Post Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on the advisory boards of the Dx3 Digital Conference and the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University.
His unique perspectives on retailing, business, and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal, and Fast Company.
Doug speaks regularly to major brands and organizations across North and South America, Europe, Asia, The Middle East, and Australia.
Join author and internationally renowned consumer futurist, Doug Stephens, for an amazing tour of the future, where every aspect of the retail experience, as we know it, will be radically transformed.
Since the release of Doug’s first best-selling book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer. Far from spelling the end of retail however, these changes mark a profound new beginning.
From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be completely reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry. Drawing on research from his newly released book, Re-engineering Retail: The Future of Selling in a Post-Digital World, Doug will share what creative and courageous brands and retailers are doing today, to secure their place in the hearts and minds of tomorrow’s consumer.
* KEYNOTE PRESENTATION TOPIC: RE-ENGINEERING RETAIL: THE FUTURE OF SELLING IN A POST- DIGITAL WORLD (TUES, APRIL 17)
* WORKSHOP TOPIC: THE 5 ELEMENTS OF REMARKABLE CUSTOMER EXPERIENCES (Tues, April 17)
FORMER PRESIDENT & CEO OF MCDONALD'S, PHILANTHROPIST & NASCAR ENTHUSIAST
Edward H. Rensi, retired President and Chief Executive Officer of McDonald’s USA, currently serves as an executive consultant to McDonald’s Restaurant Systems. He has been a member of McDonald's Board of Directors since 1982.
Ed has devoted his entire professional career to McDonald’s, joining the company in 1966 as a grill man and part-time manager trainee in Columbus, Ohio. He was promoted to restaurant manager within a year, and went on to hold nearly every position in the restaurant and field offices, including franchise service positions in Columbus and Washington, D.C.
Ed’s enthusiasm and commitment to the company during his 31-year tenure helped establish McDonald’s as the world’s most successful quick service restaurant.
During his 13-year term as president, McDonald’s experienced phenomenal growth. U.S. sales doubled to more than $16 billion, the number of the U.S. restaurants grew from nearly 6,600 to more than 12,000, and the number of U.S. franchisees grew from 1,600 to more than 2,700. Today, 19 million customers are served each day in the U.S. at McDonald’s. Under Ed’s leadership, McDonald’s became the most recognized brand in the world*, the next being Coca-Cola, the only soft drink supplier to McDonald’s today.
While working in McDonald’s Philadelphia region in the 1970s, Ed was instrumental in the development of the first Ronald McDonald House, a temporary residence for families of children with serious illnesses that has grown to include 165 houses in 12 countries. He is a member of the International Advisory Board for the Ronald McDonald House Program, and previously served as its Chairman.
In 1988, Ed Rensi received the distinguished President’s Volunteer Award from President Ronald Reagan for his extensive volunteer efforts with Ronald McDonald Children’s Charities and Ronald McDonald House.
He has been active in the rights of America’s disabled, lobbying for the American’s with Disabilities Act. He was the keynote speaker on the President’s Council on Employing the Disabled. This involvement was in part motivated by the fact that 75 percent of all McDonald’s U.S. restaurants employ at least one person with a physical or mental disability.
Connecting you with the world's greatest minds over the years, Ed has been extremely supportive of hispanic causes, serving as the chairman of the National Hispanic Corporate Council Institute. He also served on the Board of Governors of the American National Red Cross, and is involved with the League Against Child Abuse.
After 14 years as a President and CEO, Ed retired to pursue one of his greatest passions, auto racing. From that very first auto race until today, Ed has been instrumental in the development of Team Rensi Motorsports.
* KEYNOTE PRESENTATION: Achieving Success through Inspirational Leadership (WED, APRIL 18)
Vice President, Business Development, Fisher International, Inc
Matt Elhardt is a strategic planning professional with close to 15 years of pulp and paper industry experience in sales, marketing, product development, and operations. His areas of expertise include identifying growth potential and achieving performance end-goals through strategic management, pricing and margin optimization, and anticipating marketplace dynamics.
At Fisher International, Matt helps clients leverage Fisher’s resources to achieve their objectives particularly in assessing disruption and predicting price cycles and turning points in pulp, containerboard, kraft paper, kraft board, recycled board, and OCC markets.
Prior to joining Fisher International, Matt held management positions in marketing and operations at Longview Fibre Paper and Packaging, being responsible for corporate strategy and marketing during the period Longview underwent “the best turnaround in the past 25 years,” according to Mark Wilde, a well-known paper industry stock analyst.
Matt received his MBA from the University of Washington and holds a Bachelor of Science degree in Chemical Engineering from Washington State University.
- The impact of e-commerce on the industry the use of e-commerce currently affecting our industry.
- Growth potential in the box industry from e-commerce.
- The impact be on supply and demand of containerboard.
- Short and long term opportunities for independent box makers.
* INDUSTRY/GENEREAL SESSION PRESENTATION TOPIC: OVERVIEW OF THE RAPID GROWTH OF E-COMMERCE & IT’S GROWING IMPACT ON THE U.S. CORRUGATED, CONTAINERBOARD, PAPERBOARD & RECYCLED INDUSTRIES VICE PRESIDENT, BUSINESS DEVELOPMENT, FISHER INTERNATIONAL, INC.
Assistant Professor of Packaging Science, Sonoco Institute of Packaging Design and Graphics at Clemson University
Dr. R. Andrew Hurley, is an Assistant Professor of Packaging Science as well as a research associate at the Sonoco Institute of Packaging Design and Graphics at Clemson University where he is the Director of CUshop, a consumer-experience research laboratory. He holds both a BS and MS in Packaging Science and a PhD in Rhetoric, Communication and Information Design.
Focused on new product and package development, Andrew brings ideas to innovative, practical solutions. With state-of-the-art design and prototyping labs, consumer-experience/biometric testing (eye-tracking, GSR and EEG) and a full packaging pilot plant, concepts can be developed and brought to life in just hours. Andrew teaches both undergraduate and graduate courses in Packaging Science, mentors Food Science and Culinary Arts projects and is active in the design research community. He is a noted research leader in the field of packaging design, having a variety of peer-reviewed papers, author of seven electronic training programs used by hundreds of industry professionals and has presented at many international conferences.
* SALES MANAGERS FORUM PRESENTATION TOPIC: BUILDING A COLLABORATIVE TEAM
CPA, Partner, Klingher Nadler, LLC
* INDUSTRY PRESENTATION TOPIC: TAX CUTS & JOB ACTS: HOW IT WILL IMPACT YOUR BUSINESS & THE INDUSTRY IN 2018 & BEYOND
* MODERATING WORKSHOP DISCUSSION TOPIC: HIGH SPEED FLEXO FOLDER GLUBERS (FFG) & ROI ON EQUIPMENT
Masters Student of Packaging Science at Clemson University
Wayne works as a Prototyping Lab Manager at Clemson University. His master's thesis is in Predictable Revenue for B2B Packaging Sales. He graduated with a B.S. in Packaging Science in 2016. Wayne is the recipient of the 2016 Dr. Robert Test in Outstanding Packaging Science Senior Award and a Student Design Challenge Scholarship Winner.
* SALES MANAGERS FORUM PRESENTATIONTOPIC: BUILDING A COLLABORATIVE TEAM