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Increase Your Influence: Learn to Flex Your Communication & Conflict Management Styles
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2/20/2019
When: Webinar II: TKI Conflict Management Styles
2:00 EST
Where: Online
United States
Contact: Chelsea May
(703) 836-2422


Online registration is closed.
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Webinar I: DISC Communication Styles | COMPLETED

Please email Chelsea May (cmay@aiccbox.org) if you would like a copy of the webinar.

Course Description:

Do you find it easier to communicate with some people more than others?  There are 4 different communication styles and if you only use your preferred style, you likely aren’t communicating well with 75% of your colleagues. 

Learning Objectives:

  • Easily identify the preferred style of your manager, employees, and client
  • The ability to flex between communication styles to ensure maximum understanding and increased influence
  • How to tailor your discussion or presentation to each style

Webinar II: TKI Conflict Management Styles | February 20, 2019

Ever wished you’d handled a conflict differently? We’ve all been there! Come learn about the 5 options for managing conflict. Your ability to use the best option to diffuse a conflict and keep a team moving forward is a key skill for advancement.

Learning Objectives:

  • Know the value of each conflict management style 
  • Know when to use each style
  • Ability to flex between the styles

 Webinar Instructor:

Leah Ashford, Ashford Coaching

Leah is the founder of Ashford Coaching, an organization dedicated to increasing the skill development and productivity of individuals and teams.  Leah has 20 years of HR experience in Leadership Development, Talent Management, Performance Management, and Corporate Training.  She uses this expertise to help professionals and teams in transition build new skills to manage change successfully. 

How Do I Register?

FREE

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