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News & Press: Industry

Amazon’s New Sustainable Packaging Program Puts the Customer First

Monday, November 26, 2018   (0 Comments)
Posted by: Alyce Ryan
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On Sept. 18, 2018, just two months shy of the 11th anniversary of the launch of Amazon’s Frustration-Free Packaging Program, Amazon notified thousands of its North American vendors by letter of a new incentive program designed to drive more sustainable packaging that reduces waste and damage and “delights” customers. The new program urges vendors to design their packaging to meet Amazon’s Frustration-Free Packaging Program Certification Guidelines, offering an early-adopter monetary incentive to assist in the transition or the option to face a chargeback per unit beginning Aug. 1, 2019.

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